BOB’S CARPET & TILE CARE FAQ

CARPET CLEANING (RESIDENTIAL)

Why Should I Have My Carpets Cleaned?

Professional cleaning helps you extend the life of your carpet. It is actually recommended by manufacturers in order to satisfy the integrity of their warranties. Professional cleaning removes dust, dirt, dander, and allergens, and can bring back the color and fullness of your carpet by deep cleaning the carpet’s fibers. We use commercial-grade steamers and scrubbers that destroy dirt and restore your carpet to its original glory.

How often should I have my carpets professionally cleaned?

Carpet manufacturing warranties require carpets to be cleaned every 12 months. And we agree! Homeowners and business owners should contact Bob’s Carpet & Tile Care once a year for our carpet cleaning services around Grand Junction. If you have areas that see heavier traffic, consider more than one cleaning a year. Cleaning your carpet annually helps to extend its life.

Will The Cleaning Take Care Of The Carpet’s Odors?

Carpet fibers can trap and lock in odors over time, our powerful tools and stain removal formula can penetrate deep down to remove stains and odors, and our carpet deodorizer removes odors at their source rather than simply covering up the smell, leaving an odorless environment.

COMMERCIAL CARPET AND TILE CLEANING
CARPET

Should I Use Bob’s Carpet & Tile Care Services For My Commercial Carpet Cleaning?

Yes. Retail stores, offices, and businesses of all sizes trust Bob’s Carpet & Tile Care. Bob’s Carpet & Tile Care Services’ commercial carpet cleaning offers a budget-friendly, expert service using the latest methods and machines that money can buy. Our attention to detail is what sets us apart from the competition. Additionally, we’re fully licensed, bonded, and insured to help businesses reduce the risk of Worker’s Compensation claims and other premiums.

Here are a couple more reasons why we are the carpet cleaning service of choice in Grand Junction:

We don’t just clean carpets but start with an understanding of what’s wrong.
We take a well-planned approach geared towards addressing the problem we are dealing with.
Our hot water extraction equipment and technique are a lot more thorough since they remove every spec of dirt from deep within the carpet.
We offer professional carpet and rug restoration; in other words, your carpet will look as good as new.
Our excellent customer service is with you every step of the way.
Certified professionals with dozens of local reviews from satisfied clients.
We provide an affordable and competitively priced commercial carpet cleaning service.

How often should commercial carpets be cleaned?

Generally speaking, you should clean your carpets as soon as possible. However, the rule of thumb is that the more foot traffic your establishment receives, the more frequently the carpets should be professionally cleaned. For instance, we may recommend that people who own fully staffed offices, get their carpets professionally cleaned at least once every four months. High-traffic restaurants should typically be cleaned monthly. Retail store owners should get their carpets cleaned once every two to three months. Every situation is different, and we can consult with you on what is best for your facility.

What kind of facilities do you provide commercial carpet cleaning for?

We clean commercial carpets of all kinds. Office carpet cleaning makes up a significant portion of the commercial work we do. Restaurant carpet cleaning and church carpet cleaning and carpet cleaning in retail spaces are also jobs we frequently perform. There is no building, office, or shop that we will not clean, and the same goes for types and sizes of carpets. We have the equipment and experience needed to handle anything.

TILE & GROUT

Why Should Tile And Grout Be Professionally Cleaned, Rather Than Just Using A Common Household Cleaning Solution?

Over time tile and grout will build up dirt and residues, ordinary householder cleaners won’t get rid of all the stains, germs, and bacteria that may be on those tiles and in the grout. Only rigorous cleaning by a professional tile and grout cleaner can remove long-standing dirt and restore the tiles to like-new condition. Instead of difficult scrubbing for less than satisfactory results, an expert cleaning company will use specialized machines that can penetrate deep. Similar to our carpet cleaning service, our grout cleaners are certified experts with years of experience. That’s why there is no grout, regardless of how dirty it might have become that we can’t clean.

How Often Should Tile And Grout Be Cleaned?
Generally speaking, tile and grout cleaning for tile floors is done once every 2 to 5 years. However the length of time between professional cleanings will depend on different aspects like the amount of traffic on the tile floor, where the tile wall is located (Kitchen walls), if there are children and pets in the house, and the type of regular maintenance done, etc.

How Does Bob’s Carpet & Tile Care Clean Tile And Grout?

Bob’s Carpet & Tile Care uses a truck-mounted tile and grout cleaning system. Our cleaning process is different from other tile and grout cleaning services in Grand Junction. We use a specialized cleaning solution that safely penetrates and loosens the soil, 210 F heat, a high-pressure rinse system and we use a powerful extraction technique to remove dirt and grease that home or business owners can’t remove.

Once cleaned, we will reseal the grout to resist re-soiling and staining. This special cleaning process restores the original beauty and luster of the tile. Our certified technicians will help make your tile, stone, and grout lines clean and fresh again.

CARPET STRETCHING AND REPAIR

Do you offer carpet stretching?

Yes, at Bob’s Carpet & Tile Care, we solve your carpeting issues with an industry-leading power stretcher. This super powerful tool gives us the strength necessary to stretch your carpet the way it should have been done originally. After we perform the carpet stretching, we attach the carpet to the tack strip on the edges of the space.

Our home and business carpet stretching in Grand Junction, CO, and surrounding communities is a simple repair that can save you money and hassle because you won’t need to completely replace your entire room of carpeting. Our carpet stretching services are usually completed in just one day and can be combined with our other services.

What about carpet repairs?

Bob’s Carpet & Tile Care offers carpet repair services to Grand Junction, CO, and surrounding communities. Over time, carpets can become damaged from normal wear and tear in high-traffic areas and around the perimeter. In most cases, you don’t need to buy a new carpet. Our knowledgeable and friendly team can save you thousands of dollars by stretching, patching, and repairing your carpet’s fibers to an almost-new condition.

What causes the carpet to buckle or develop ripples?

There are a number of variables involved that lead to carpet stretching faster in some homes than others. Temperature and humidity are one of the major contributors to carpet buckling. The moisture in a humid environment will cause the carpet to swell and stretch. Excessive wear due to traffic. Sliding heavy furniture across the carpet can create ripples or separate the carpet from the smooth edge around the perimeter of the room that holds the carpet in place. We recommend that you lift furniture rather than slide it, to avoid damage. Improper selection of carpet underlay can have an impact on carpet wearing and stretching. Having no underlay or underlay that is very thin, may not provide enough grip for the traffic moving across the carpet leading to increased movement and stretching.

UPHOLSTERY CLEANING

What method do you use to clean upholstery?

A thorough pre-vacuuming and pre-test occur to ensure that we use appropriate and safe cleaning agents for your upholstery. We professionally clean your upholstered furniture. Our preferred method for upholstery cleaning is hot water extraction. This method is extremely effective for cleaning the vast majority of furniture. We use special tools like Drimaster 3 Upholstery Cleaning Tool. This tool does an amazing job of cleaning without over-wetting upholstery. Faster dry times and no streaking is the result. After cleaning your upholstery, we don’t stop there. We add a layer of protection, a protective solution will be applied last to help your upholstered furniture be more stain-resistant. Scotchgard Upholstery Protector helps repel liquids and block stains without changing the look and feel of the fabric. That means you can wipe the surface of your furniture clean before the mess sinks in for beautiful, long-lasting wear.

What kind of upholstered items can you clean?
At Bob’s Carpet & Tile Care we clean just about everything. Sofas, armchairs, office chairs, ottomans, and everything in-between.

Can you get stains out of upholstery?

Big stains are not a big problem for Bob’s Carpet & Tile Care! Just as with carpet cleaning, we can get most stains out of upholstery. We use powerful, deep-cleaning technology to restore your upholstery to a newer condition. Keep your upholstered furniture looking and smelling great with annual or semiannual professional upholstery cleanings in Grand Junction, CO.

PET’S STAIN AND ODOR REMOVAL

Can you get those ugly “spots” out of my carpets?

Yes, we use special formulas that can penetrate the carpet’s fiber to loosen stains from pets. Once loose, we can then use our powerful carpet cleaning tools to clean the contaminated areas to completely or mostly remove staining.

Can you get the pet odor out of my carpet?

Pet odor is a very common problem. We use a specific formula that’s designed to treat and eliminate odors. It is best to treat the affected areas as soon as it is possible. When we’re finished cleaning, your carpets and upholstery will smell fresh again.

How do you remove pet odor and stains from the carpet?

Our special cleaning tools flush the pet urine out and remove the spots completely, leaving no smell or stain locked into the fibers or padding of your carpet or upholstery. After the stain is removed completely, we apply a fresh fragrance-bonding, encapsulating deodorizer and severe odor counteractant to give you fresh, clean carpet or upholstery and eliminate the odor for good. We provide permanent solutions and guarantee you won’t have to worry about smells coming back.